Last Updated: 24 August 2026
This Cookie Policy explains how IC Group (“IC Group”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit ic.africa (the “Website”).
By using our Website, you acknowledge that cookies and similar technologies may be used as described in this policy. Where required, we will ask for your consent before placing non-essential cookies on your device.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, mobile device, or other device when you visit a website. They allow a website to recognise your device and remember certain information about your visit.
Cookies help websites function properly, improve performance, understand how visitors use the website, and provide a better user experience.
2. How We Use Cookies
We may use cookies and similar technologies for the following purposes:
Essential Cookies
These cookies are necessary for the Website to function properly. They may enable basic features such as page navigation, security, session management, and access to certain areas of the Website.
Because these cookies are necessary for the operation of the Website, they generally cannot be disabled through our cookie preference tools.
Functional Cookies
Functional cookies allow the Website to remember choices you make and provide enhanced and more personalised functionality.
For example, these cookies may remember your preferences or settings so that you do not have to provide them each time you visit the Website.
Analytics and Performance Cookies
We may use analytics cookies to understand how visitors interact with our Website. These cookies may help us understand things such as:
- Which pages are visited most frequently;
- How visitors navigate through the Website;
- How long visitors spend on different pages;
- Whether visitors encounter errors; and
- How we can improve the Website and its performance.
Where applicable, analytics services may collect information such as your IP address, browser type, device information, and general location.
Marketing and Advertising Cookies
Where applicable, we may use marketing or advertising cookies to understand your interaction with our Website and help us deliver information or advertisements that may be relevant to you.
These cookies may also be placed by third-party service providers that provide advertising, analytics, or other services to us.
3. Third-Party Cookies
Some cookies may be placed by third-party service providers when you use our Website.
These third parties may include providers of analytics, security, embedded content, customer support, or other website functionality.
Third-party cookies are controlled by the relevant third party and may be subject to that party’s own privacy and cookie policies. We recommend reviewing the privacy policies of these third parties for further information about how they process your information.
4. Cookies We May Use
Depending on how you interact with the Website and the services available at any particular time, cookies may include:
| Category | Purpose | Typical Duration |
|---|---|---|
| Essential | Website functionality, security and session management | Session or as required |
| Functional | Remembering user preferences and settings | Session or persistent |
| Analytics | Understanding Website usage and improving performance | Persistent |
| Marketing | Measuring campaigns and delivering relevant content | Persistent |
The specific cookies used on the Website may change as we introduce, remove, or update services and functionality.
5. Managing Your Cookie Preferences
When you first visit our Website, you may be presented with a cookie banner or preference centre allowing you to manage certain categories of cookies.
You can choose to accept or reject non-essential cookies, subject to the options made available through our cookie management tools.
You can also control or delete cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device;
- Delete existing cookies;
- Block cookies from specific websites;
- Block third-party cookies; or
- Block all cookies.
Please note that disabling certain cookies may affect the functionality or availability of some features of the Website.
6. Do Not Track Signals
Some browsers offer a “Do Not Track” feature. Because there is currently no universally accepted standard for responding to these signals, our Website may not respond to all Do Not Track requests.
7. Personal Information and Cookies
Some cookies may collect information that can be associated with an identifiable individual. Where this occurs, we will handle such information in accordance with our applicable privacy and data protection obligations.
Cookies may also collect information that does not directly identify you, such as browser type, device type, pages visited, and general Website usage information.
For more information about how we collect, use, store, and protect personal information, please refer to our Privacy Policy.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies, the services available on our Website, applicable laws, or our business practices.
When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this page periodically for the latest information.
9. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us through this website or email clientservice@ic.africa.